Shipping Policy
Shipping Policy
Delivery
Once your order has been placed, it will be handed to our courier partner for delivery. You will receive a tracking notification once your order is on its way.
Estimated delivery times:
- Within Kenya: 1–5 business days
- International: 7–14 business days (varies by destination)
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you'll receive a tracking number via email/SMS so you can follow its journey to you.
Delays
While we do our best to meet estimated timelines, factors like customs clearance (for international orders), high demand during drops, or courier delays may occasionally extend delivery times. We appreciate your patience and will keep you updated if any delays occur.
Questions?
If you have any questions about your order's shipping status, please [contact us] and we'll be happy to help.